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Office & customer service

Receptionist Resume Examples

A receptionist resume should show how much you handle at the front desk, such as calls, visitors, appointments and deliveries per day, and the systems you run it on: a multi-line phone, Outlook or Google Calendar, scheduling software and visitor management. Open with a short summary, give each job one result, and name the setting, since a medical, legal, corporate or salon front desk each look for slightly different skills.

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Sample resume

Entry-level receptionist resume example

For a restaurant host or retail worker moving to a front desk, with languages up front.

Sofia Martinez

Receptionist · Bilingual English and Spanish

Miami, FL · (305) 555-0115 · sofia.martinez@email.com

Friendly, organized front-of-house worker moving into a receptionist role after three years as a restaurant host and a summer in a school office. Comfortable with busy phones, booking systems and Google Workspace, and fluent in English and Spanish.

Read the full resume

Languages

Spanish (Native), English (Fluent)

Work Experience

  • Host

    Coral Bay Bistro · Miami, FL

    Apr 2023 – Present

    • Greet and seat up to 300 guests a night and manage the waitlist on OpenTable.

    • Answer the phone, take reservations and handle changes without double-booking tables.

    • Keep waiting guests informed with accurate quote times and updates.

  • Office Assistant (summer)

    Bayview Middle School · Miami, FL

    Jun 2022 – Aug 2022

    • Answered the front office phone and routed calls to teachers and staff.

    • Checked in visitors and parents and issued visitor badges.

    • Updated student contact records in the school database before the new year.

Skills

Multi-line phones, Reservations and scheduling, Visitor check-in, Google Workspace, Microsoft Word and Excel, Customer service, Cash handling

Education

  • High School Diploma

    Southbay Senior High School · Miami, FL

    May 2023

Sample resume

Experienced receptionist resume example

For a receptionist who runs a busy corporate or law-office front desk and trains temporary staff.

Rebecca Lawson

Senior Receptionist · Corporate Front Desk

Austin, TX · (512) 555-0186 · rebecca.lawson@email.com

Front desk lead with seven years at law and technology offices. Run a 12-line phone system, visitor management for a 250-person office and six conference rooms, and train temporary receptionists. Known for a calm front desk on the busiest days.

Read the full resume

Work Experience

  • Senior Receptionist

    Hill Country Tech · Austin, TX

    May 2021 – Present

    • Answer and route 80-100 calls a day and greet 40-60 visitors through Envoy, issuing badges and notifying hosts.

    • Schedule six conference rooms and set up video calls for client meetings and interviews.

    • Manage mail, couriers and office supply orders within a monthly budget.

    • Trained four temporary receptionists using a front-desk guide I wrote.

  • Receptionist

    Barton and Reyes LLP · Austin, TX

    Feb 2018 – Apr 2021

    • Greeted clients and opposing counsel and kept the reception area and conference rooms ready for depositions.

    • Logged incoming court filings and deliveries and routed them to the right attorney the same day.

    • Kept attorney calendars and client information strictly confidential.

Education

  • Associate of Arts

    Capital Area Community College · Austin, TX

    Aug 2015 – Dec 2017

Skills

  • Front desk: Multi-line phones, Visitor management, Conference room scheduling, Mail and couriers
  • Tools: Envoy, Microsoft 365, Zoom, Google Workspace

The people and employers in these samples are fictional. The licenses, tools and duties are the real ones employers ask for, so replace every detail with your own.

How to write a receptionist resume

  1. 1

    Give your volume: calls, visitors and appointments per day

  2. 2

    Name the systems: multi-line phones, Outlook or Google Workspace, scheduling software and visitor management tools such as Envoy

  3. 3

    Match the setting: medical receptionists add insurance and HIPAA, legal ones add confidentiality and court calendars

  4. 4

    Show the extras you handle: mail, deliveries, supplies, conference rooms and petty cash

  5. 5

    Include typing speed and the languages you speak; both are common filters

Weak and strong receptionist bullet points

A duty says what the job was. A strong bullet says what you did, how much of it, and what changed.

The numbers in these examples are illustrative, not real results. Use your own, and only ones you can explain in an interview.

Weak

Answered phones

Strong

Answered and routed 80-100 calls a day on a 12-line phone system, taking clear messages for 25 staff

Weak

Greeted visitors

Strong

Greeted and checked in 40-60 visitors a day through Envoy, issuing badges and notifying hosts within minutes

Weak

Booked appointments

Strong

Booked and confirmed 60+ appointments a day for four providers, cutting no-shows with reminder calls and texts

More receptionist bullets to adapt

Each one follows action, task and result. Swap in your own numbers: an employer may ask about any of them.

The numbers in these examples are illustrative, not real results. Use your own, and only ones you can explain in an interview.

Office Operations

Managed mail, couriers and office supply orders within a monthly budget, without running out of essentials

Conference Rooms

Scheduled six conference rooms and set up video calls for client meetings and interviews

Medical Front Desk

Verified insurance, collected copays and scanned IDs for 50+ patients a day, keeping check-in under five minutes

Bilingual Service

Helped Spanish-speaking callers and visitors directly, without waiting for an interpreter

Keywords employers use for receptionist roles

  • Front Desk
  • Multi-Line Phone
  • Scheduling
  • Visitor Management
  • Microsoft Office
  • Data Entry
  • Customer Service
  • Mail Handling
  • Calendar Management
  • Bilingual

Templates for receptionist resumes

Single-column designs that applicant tracking systems read in order.

Receptionist resume questions

How do I write a receptionist resume with no experience?

Show the front-desk skills you already have from retail, restaurants, school offices or volunteering: answering phones, greeting people, handling cash, scheduling and staying calm when it gets busy. Name the software you know, such as Microsoft Office or Google Workspace, and your typing speed. A short summary that says you want a receptionist role ties it together.

What skills should a receptionist resume list?

Phone handling, scheduling, visitor check-in, data entry, mail and deliveries, and customer service, plus the software you use. For medical offices add insurance verification and HIPAA; for law firms add confidentiality and calendar management. Keep the list honest and show the top skills in your bullet points.

Should a receptionist resume include a summary?

Yes, two sentences: the kind of front desk you have worked or want, and your two strongest skills, such as handling a high call volume and keeping a calendar for several people. It helps the hiring manager place you quickly.

Build your receptionist resume

Start from a template, paste in what fits from these samples, and change every detail to your own.

Free to build. First PDF or Word download free.